Frequently Asked Questions

Find quick answers to common questions about Vercepta’s powerful review monitoring platform.

What devices does Vercepta work on?

For the best experience, especially when viewing detailed insights and dashboards, we recommend using Vercepta on desktop.

How will I know when I get a new review?

Can I respond to reviews from the dashboard?

How does Vercepta gather reviews from different platforms?

Can I request reviews from my customers using Vercepta?

Can I filter reviews by sentiment or rating?

How many platforms can I monitor?

Do I need any technical skills to set up Vercepta?

What is V-Score™?

Does Vercepta store my customer data?

Can I export my reviews and insights?

Is there a limit on how many alerts I can get?

Does Vercepta work for multi-location businesses?

What happens if I need help with Vercepta?

Is Vercepta secure?

Will Vercepta affect my existing reviews or accounts?

What's included in the Free Plan?

Can I upgrade my plan later?

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